1. INTRODUCTION

Mullia Ventures Sdn. Bhd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our website or making a purchase, you agree to this Privacy Policy.

2. PERSONAL DATA WE COLLECT

We may collect:

• Name
• Phone number
• Email address
• Delivery and billing address
• IP address and browsing data
• Payment and transaction information, which may be processed by authorised payment gateway providers, banks or financial institutions. We generally do not directly store complete payment card details.

3. HOW WE COLLECT YOUR DATA

We collect your data when you:

• Place an order
• Create an account
• Contact us
• Subscribe to updates
• Browse our website

4. PURPOSE OF COLLECTION

Your data is used to:

• Process and deliver orders
• Provide customer support
• Communicate updates
• Improve our services
• Send promotions (with consent)
• Comply with legal obligations

5. DISCLOSURE OF DATA

We may disclose or share your personal data with authorised third parties where necessary to provide our services, including:

• Courier and delivery service providers
• Payment gateway providers, acquiring banks, card issuers and other financial institutions
• Website hosting, information technology and system service providers
• Professional advisers, auditors and service providers
• Government agencies, regulators or law enforcement authorities where required by law

For payment processing purposes, information such as your name, contact details, billing information, delivery information, order details and transaction information may be collected, processed or shared with our authorised payment partners.

Such information will only be used where necessary to:

• Process and verify payments
• Complete and manage transactions
• Prevent fraud and unauthorized transactions
• Process refunds, chargebacks or payment disputes
• Comply with applicable legal and regulatory requirements

We require our authorised service providers and payment partners to handle personal data appropriately and in accordance with applicable data protection requirements, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.

We do not sell or rent your personal data to third parties.

6. DATA SECURITY

We implement reasonable safeguards to protect your personal data.

However, no internet transmission is completely secure.

7. DATA RETENTION

We retain your data only as long as necessary for business and legal purposes.

8. COOKIES

We use cookies to:

• Improve user experience
• Analyze website usage

You may disable cookies via your browser settings.

9. THIRD-PARTY LINKS

We are not responsible for external websites linked from our site.

10. YOUR RIGHTS

You may:

• Request access to your data
• Request corrections
• Withdraw marketing consent

11. CONTACT

Mullia Ventures Sdn. Bhd.
mulliacosmetics@gmail.com

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12. CHANGES

We may update this policy from time to time. Continued use of the website means acceptance.